Disclosure
Who supervises us, and under what number
Everything a client, a bank or a regulator might reasonably want to check about Fundsure Limited, set out in one place rather than scattered across footers and badges.
Registrations
Supervision and registration
| Body | Basis | Reference |
|---|---|---|
| HM Revenue and Customs | Supervision for anti-money-laundering purposes as a trust or company service provider, under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. | XKML00000206994HMRC AML registration number |
| Companies House | Registered as an Authorised Corporate Service Provider, permitting Fundsure to verify the identity of directors and persons with significant control and to file on behalf of clients. | AP003554ACSP registration number |
| Information Commissioner's Office | Registered as a data controller under the Data Protection Act 2018. | ZB012773ICO registration number |
| Association of Professional Compliance Consultants | Member. The APCC is recognised by the Financial Conduct Authority as a trade body for compliance consultants. | MemberMembership status |
| Cyber Essentials | Certified under the UK government-backed Cyber Essentials scheme. | CertifiedCertification status |
Fundsure Limited, registered in England and Wales. Registered office 3rd Floor, 45 Albemarle Street, Mayfair, London W1S 4JL.
Fundsure is not authorised by the Financial Conduct Authority and does not carry on regulated activities. We advise and support firms that are, or that are seeking to become, authorised or registered.
Insurance
Professional indemnity
Fundsure carries professional indemnity insurance appropriate to the work it undertakes. The insurer, the limit of indemnity and the territorial scope are set out below.
Insurer, limit of indemnity and territorial scope, pending
Complaints
How to complain, and what happens next
If something has gone wrong, write to support@fundsure.co.uk or to the registered office, marked for the attention of the director. Tell us what happened, when, and what you would like done about it.
We acknowledge a complaint within five business days, investigate it ourselves rather than passing it to the person complained about, and give a substantive written response within eight weeks. If the investigation will take longer than that, we write and say so before the eight weeks are up, with a date.
Where a complaint concerns our conduct as a trust or company service provider, you may also raise it with HM Revenue and Customs as our supervisory authority. Where it concerns our handling of personal data, you may raise it with the Information Commissioner's Office.
Complaint timescales to be confirmed
Complex structures are worth a conversation
Multiple share classes, corporate shareholders, a trust in the ownership chain or a group formed in stages are all things we would rather discuss than have you guess at in a form. Everything else you can complete online, at whatever hour suits the time zone you are in.
Steve Middleton, director. Calls to the number above reach him or the person handling your company, not a queue.