A 45-minute, CPD-assessed course for everyone at the firm, written for the rule in force since 01-Sept-26 that brings serious bullying, harassment and violence towards colleagues within the Conduct Rules outside banking. What it reaches, how seriousness is judged, where work ends, and what managers risk. Scheduled, chased and certified for you.
The rule reaches conduct with a sufficient connection to the person's work. The FCA published worked scenarios, and the course teaches them rather than a slogan.
Two qualifications catch people out: drinks organised by a manager may be in scope because their team may feel obliged to go, and an after-party that continues a firm event may be too. Out of scope is not the same as nothing happens: it is still an employment matter, and can still bear on fitness.
Teaching every disagreement as misconduct devalues the cases that are, and makes people frightened of ordinary management. The course teaches the factors the regulator weighs.
A single incident can be serious enough. So can a long run of small things nobody thought worth raising on its own.
For everyone, not only managers, and including the two situations people are least prepared for: being confided in, and being the person complained about.
What the rule now reaches for firms outside banking, serious bullying, harassment and violence towards colleagues, and what it deliberately does not, such as discrimination, which stays an Equality Act and fitness matter. Who the Conduct Rules apply to, and how three regimes can meet in one incident.
What it actually looks like, how seriousness is judged and why firm but fair management is not harassment, conduct that comes from outside the firm, what the evidence usually turns out to be, and why sexual harassment is treated differently. Includes a filmed scenario.
If you witness it, if it is happening to you, if somebody tells you, including the promise you can keep instead of keeping it entirely to yourself, and if you said nothing at the time.
Where it goes, what happens next and what will not, if you are asked to be a witness, and if you are the one complained about.
The FCA's worked scenarios on what is in scope and out of it, why out of scope is not the same as nothing happens, and how hybrid working moved the evidence rather than the line.
Why a manager who does nothing can breach a conduct rule personally, fitness and propriety including outside work, why the FCA got into this, what it looks like in a firm of thirty people, the senior managers regime, and what the people running the firm should be seeing.
What to take away and three things to do this week, followed by the test and the certificate.
Deciding for yourself that something is out of scope, and saying nothing, is how serious cases stay hidden for years. By the end, a learner can:
A short film, shot for Fundsure with the same cast across the catalogue, puts the learner beside a colleague who has seen how a senior colleague is treating somebody else in the team. The learner chooses what he should do, and is told why the tempting answers are wrong: asking the person affected whether they want it taken further and leaving it there, keeping an eye on it in case it happens again, or having a quiet word with the senior colleague first.
The test at the end draws 10 questions from a bank of 30, with a pass mark of 80%, and a pass issues a named, CPD-marked certificate that anyone can check online.
A serious finding can be a conduct rule breach notified to the FCA, can bear on fitness and propriety, and goes into the regulatory reference a future employer receives. Managers who do nothing carry their own risk. And employers’ duty to prevent sexual harassment rises to all reasonable steps, including from third parties, from 30-Oct-26.
In the Fundsure Portal the course is scheduled for everyone, chased before the deadline, and every sitting, score and certificate is kept and carried into the compliance officer’s report to the board.
How the portal runs trainingNon-Financial Misconduct Awareness plus Conduct Rules, Whistleblowing, SMCR and the rest of the catalogue of 20, with no per-course fees.
All six individual rules and the four senior manager rules, including conduct towards colleagues.
See the courseRaising a concern when the normal route runs through the person concerned.
See the courseFitness and propriety, certification and regulatory references.
See the courseWhat the people running the firm are answerable for.
See the courseWe will send you a link to take the whole course, filmed scenario and test included, or walk you through the portal with a demonstration firm.
